Frequently Asked Questions
Curious about the AGFA DRYSTAR DT 2B ? You’re in the correct place!
Dive into our FAQ section, where we’ve compiled answers to the queries commonly posed by our customers. From detailed product specifications to quality assurance matters, our comprehensive responses are designed to provide you with the clear and essential information you seek.
1. Does AGFA DRYSTAR DT 2B with a chips/sensor/tag?
Yes, the AGFA DRYSTAR DT 2B goes with a chip/sensor/tag. This inclusion ensures proper matching with the sensor of AGFA imagers, specific to different models and regions. The matching process activates printing and guarantees proper printing functions, leading to enhanced image quality.
3. I purchased an AGFA DRYSTAR AXYS from my local AGFA distributor. Can I use your AGFA DRYSTAR DT 2B films?
To ensure compatibility with your AGFA DRYSTAR AXYS, please provide us with the REF number (e.g., ELK38) of your currently used AGFA DRYSTAR DT 2B films. You can find this number on the red packaging and carton. With this information, we will be able to verify and supply the correct version of AGFA DRYSTAR DT 2B films for your specific equipment.
5. What is the delivery time for AGFA DRYSTAR 5302?
Usually 30–35 working days.
7. How are this imager packed?
It goes with AGFA standard carton packing, and we add a wood or plastic pallet for fixing and protection before shipping.
9. What is the delivery time for AGFA DRYSTAR DT 2B?
Delivery timelines vary based on our stock and your order quantity, typically ranging from 3 to 20 working days.
2. I bought AGFA DRYSTAR DT 2B films from China, with Chinese words on the packing. Why can't they be printed by my AGFA DRYSTAR 5302 printers which I bought from my local AGFA agency?
The AGFA DRYSTAR DT 2B films you bought are the China version, and their embedded chip doesn’t match the sensor in your AGFA DRYSTAR 5302 printers. This mismatch is causing the printing issue.
4. What certifications do this AGFA DRYSTAR DT 2B have?
They come with CE certificate.
6. Can I get 1 pack of AGFA DRYSTAR DT 2B for testing before ordering?
Usually, our MOQ is 10 packs (2 cartons) for each size of this model, but so far we have limited packs of AGFA DRYSTAR DT 2B 20×25 (8x10in) for new valued customer testing, you can consult with our sales team.
8. Can I request samples before placing a bulk order?
Yes, we can provide 1 pack or 1 carton samples for your test first to ensure the product meets your specific needs before committing to a larger purchase.
10. How long is the delivery time?
3 working days for samples and orders of less than 100 cartons.
5-10 working days for orders of less than 500 cartons.
10-20 working days for orders of 1000 cartons and more.