Frequently Asked Questions
Exploring the AGFA DRYSTAR 5302? Look no further!
Explore our FAQ section, where we’ve gathered responses to the most frequently asked questions. From in-depth product specs to quality assurance details, our concise answers aim to deliver the vital information you’re looking for.
1. Does the AGFA DRYSTAR 5302 include a sensor
Certainly, the AGFA DRYSTAR 5302 is equipped with a sensor. When the film’s chips/tags align with the imager’s sensor, it initiates the printing process. This feature is tailored to specific models and regional requirements, The matching process serves as the catalyst for printing, thereby ensuring optimal printing functionality and enhancing overall image quality.
3. I purchased AGFA DRYSTAR 5302 imagers from China, which have packaging with Chinese and English labeling. They print the AGFA films obtained from my local AGFA agency, but load the films twice, why?
The AGFA DRYSTAR 5302 imagers you acquired are specific to the Chinese market, with a country code “CN”, and their integrated sensors are not compatible with the chips used in your locally sourced AGFA films. This disparity in sensor-chip compatibility is the root cause of the printing issue you are experiencing.
5. I ordered several pcs of AGFA DRYSTAR 5302 imagers with country code "CN" in the menu, can it be changed?
The country code shows the imager is designed for the specific country or market, can not be changed.
7. What's the password for entering AGFA DRYSTAR 5302 as a specialist?
For DICOM only printers, please try:
User name: ds5302
Password: asgard
9. What is the delivery time for AGFA DRYSTAR 5302?
Delivery time is about 30–40 working days.
2. Is the DRYSTAR 5302 compatible with PACS systems?
Yes, it is compatible with Picture Archiving and Communication Systems (PACS) for seamless integration into healthcare environments.
4. I've recently acquired an AGFA DRYSTAR 5302 from my local AGFA distributor. Is it possible to use your AGFA DRYSTAR DT 2B films or alternative with this imager?
To ensure seamless compatibility with your AGFA DRYSTAR 5302, we kindly request that you provide us with the Reference (REF) number, such as ELK38, which can be located on the red packaging and carton of your current AGFA DRYSTAR DT 2B films. Armed with this reference number, we will be able to verify and supply the precise version of AGFA DRYSTAR DT 2B or alternative films that are tailored to your specific equipment requirements.
6. How many years of warranty do you offer for AGFA DRYSTAR 5302?
We offer 1-year warranty for AGFA DRYSTAR 5302. However, under proper operating conditions and without any issues, it typically exhibits reliable performance for an extended operational lifespan of approximately 6 to 8 years.
8. What's the password for entering AGFA DRYSTAR 5302 as a service?
For DICOM only printers, please try:
User name: mega
Password: adonis
10. How do you pack this imager?
It goes with AGFA standard carton packing, and we add a wood or plastic pallet for fixing and protection before shipping.